All information on interlibrary loans

BOOKS

OPAC ViaCat KOBV-Portal

Instructions for ordering via the OPAC

Video tutorial on how to order via the KOBV-Portal

JOURNAL ARTICLES - ZDB

Instructions for ordering via the ZDB

What can you order?

You may order books and articles for research, teaching, training, continuing education or professional purposes that are not available in our collection. 

Interlibrary loans are handled in accordance with the General Data Protection Regulation (DSGVO). Please also observe the rules set out in the Copyright Knowledge Act (UrhWissG), in particular §60. Copies of individual journal articles and partial copies from books are permitted. However, book excerpts may not exceed 10% of the total volume.

What can you not order, or only with restrictions?

• Items already available in our collection
• Electronic media, maps, music, patent specifications, DIN standards, television recordings
• Works available in bookshops for less than 15 euros
• Diploma, Master’s and examination theses
• Newspaper articles, popular magazines, and entire journal volumes
• Loose-leaf editions
• Works of special value or unusual format.

We charge a handling fee of €1.50 per order – this applies whether or not the order can be fulfilled.

Additional charges may apply for larger copies. These are set by the supplying library.

For international interlibrary loans, an extra fee of at least €8 is charged in addition to the €1.50 handling fee.

If you exceed the loan period, overdue fines will be charged in accordance with our fee schedule.

Interlibrary loan orders usually take around 2 weeks to arrive. Journal articles often arrive sooner.

For urgent requests, we recommend using an external document delivery services.

You will be notified by email or by letter. Please note: if we send a letter, you will need to pay the postage upon delivery.
Interlibrary loan books can be collected from the information desk in the reading room. They will be held there until the end of the loan period.

Copies of journal articles will be sent as a download link by email. You have 30 days to download the file.

If your order cannot be fulfilled (e.g. the title is not available for loan or cannot be verified), you will receive a cancellation notice by email or by letter.

The loan period is set by the supplying library and is usually 4 weeks. It begins when the interlibrary loan item is made available – not when you collect it.

You may request one extension of the loan period for a further 4 weeks.

Please apply for the extension before the original due date – in person, by phone (0335 5534 3366), by email to ub_fernl@europa-uni.de, or via the online renewal form.

Extensions are granted provisionally. If the supplying library does not allow renewals, this will be indicated on the slip enclosed with the book.

Please ensure that the enclosed data slip remains inside the book until it is returned.

The supplying library may impose specific conditions, such as a shortened loan period, use in the reading room only, or a ban on copying. We are strictly bound by these conditions.

Interlibrary loans from international libraries may only be used in the reading room.

Copies of articles are for you to keep.

If the item you need is not available in any German library, it may be possible to request it through international interlibrary loan. A complete bibliographic reference is required.

Costs and delivery times vary depending on the supplying library. Please expect a minimum charge of €8 plus a €1.50 handling fee.

Items from international interlibrary loan are available for use in the reading room only.

If you are interested to make an order, please contact: ub_fernl@europa-uni.de.

Information for libraries outside Germany

We also accept requests from libraries outside Germany. Please contact us via email: ub_fernl@europa-uni.de or post to

University Library
Große Scharrnstraße 59
15230 Frankfurt (Oder)

The only payment methods are IFLA Vouchers. We charge per volume 1 Voucher.
Please label all media clearly and legibly with "International Interlibrary Loan".

External document delivery services offer a faster—but more expensive—alternative to interlibrary loan.

You can order articles or monographs online and independently. Items will be delivered to an address of your choice (e.g. your workplace).

Deliveries are sent by post or email.